About us

Representative24 is a service by Onpipeline ↗ the same company that develops and manages a powerful CRM and sales automation platform.

It all started with a simple question…

How can we help businesses focus more on what really matters?

After years of watching how customer service worked, we realized too many companies were losing valuable time and opportunities by answering repetitive questions, juggling endless emails, and leaving conversations unresolved.

That’s why we created Representative24 — not just another software, but a true extension of your team, working tirelessly 24/7, with no breaks, no language barriers, and no manual training required.

Our Mission

We believe every customer interaction is more than just a request. It’s a chance to build trust, strengthen relationships, and open new growth opportunities. Our mission is to turn every conversation into real value for your business and your customers.

Our Approach

We build intelligent conversational assistants that go beyond simple FAQs:

• Instant answers across your website, app, WhatsApp, Facebook, and more.
• Smart customer support that doesn’t just reply, but understands context, follows your company policies, and takes real actions like booking appointments, managing reservations, or updating user data.
• Sales concierge, guiding visitors like a personal shopping assistant: recommending products, checking availability, assisting with checkout, and recovering abandoned carts.
• Adaptable to every business, whether you’re a startup or a large enterprise, integrating seamlessly with your existing systems and workflows.
• Multilingual communication, understanding and replying in your customers’ language.
• Conversion boost, reducing friction, building trust, and accelerating the buying journey.

What makes us different

We don’t just innovate, we make innovation invisible yet essential.
With Representative24, you’ll never miss a conversation, frustrate a customer, or waste an opportunity again. Our goal is simple: give you back the time to focus on what truly grows your business.

Get in Touch

Whether you have questions, need support, or simply want to explore how Representative24 can help your business, our team is here for you